By using, you are agreeing to our Privacy Policy which is listed on this page and all of our Terms and Conditions.

This is the privacy policy for

We take privacy very seriously and so have created this Privacy Policy.

Who we are

Our website address is <> (hereon referred to as “this Site”) This Site belongs to the business name ‘English Understood’ with the Australian Business Number 6889 3687 284.

This business name is registered in the jurisdiction of Australia.

What data we collect and how we collect it

When you visit this Site, your personal data may be collected by the Site itself or through third parties.

This data includes and is not limited to email addresses, first names, last names, payment information, cookies and usage data.

Usage data includes and is not limited to your web browser, IP address, device location, traffic data, weblog statistics and other communication data.

Personal data may be freely provided by you when using this Site or, when it comes to usage data, collected automatically by using this Site.

Your usage data may be collected automatically when using this Site. Not being able to collect this information may make this Site unable to provide its services to you. You may choose not to communicate this data with this Site but failure to communicate this data may limit your ability to be able to use this Site or use this Site optimally.

Any use of cookies or other tracing/tracking tools, by this website or by the use of third parties, is done for the purpose of providing service to you and any other purposes described in this Privacy Policy or any other page on this Site.


This website uses cookies.

We may collect information about your computer and the usage of this Site. This information will not be able to identify you personally and does not identify any personal details.

This information is used for the purposes of screening for risk and fraud and to protect this Site. This information is also used to provide statistics to us about our visitors and their use of this Site. This data is used to analyze how visitors use this Site and helps us to develop, improve and optimize this Site. For example, we use this data to see how customers browse this Site and react to marketing campaigns.

We may gather information about your general internet use by having a cookie file downloaded to your computer.

A cookie is a text file with small pieces of data that are used to identify your computer as you use a website. When the cookie is exchanged between your computer and the website you are on, it allows the website to know which information to give to you.

These cookies help us improve this Site and the service that we can give to you.

All computers can refuse cookies. You can refuse cookies from this Site. This can be done by changing certain settings on your computer to not allow cookies. However, please be aware that if you do not allow cookies, you may not be able to enjoy the full service that this Site can offer to you.

If there is any advertising on this Site, this advertising may use cookies which we have no control over.

If you require more information about cookies, please visit

How we protect your data

We take the receiving of your data and personal information seriously and we take reasonable steps such as using a secure server protected with SSL (Secure Socket Layer) technology to prevent unauthorized access to your data and personal information.

However, using the internet to transfer data always carries an inherent risk and because of this, we cannot guarantee the security of the data that is sent to us. The transmission of your data and personal information to this Site is at your own risk. We take no responsibility or liability for the misuse or unauthorized use of or access to your data or personal information as we cannot guarantee its security.

Why we collect your data

As stated above, we use your usage information to screen for risk and fraud and to protect our site. We also use the browsing information to improve and optimize the site.

We may use your personal data for, but not limited to, the following reasons:

  1. To contact you in accordance to the preferences you have opted into and in the manner and form to which you have consented;
  2. To provide information to you regarding products or services that we feel may interest you or if you have consented to receive such information;
  3. To fulfill your orders or purchases placed through this Site;
  4. To communicate with you regarding purchases made through this Site;
  5. To inform you of any discounts or promotions in regards to our products or services or upcoming products or upcoming services and
  6. To meet our contractual or statutory requirements to you.

Who we share your information with

As a general rule we do not share your personal information with anyone. We will never sell your personal information with any person or any entity.
However, we may be required to share your personal information with trusted third parties in order to provide a service to you.
For example, we must share your payment information to third parties in order to process payment. We cannot guarantee the security of your payment information as we have no control over third parties who process payments. We take no responsibility or liability for the misuse or unauthorized use of or access to your data, personal information or payment information as we cannot guarantee its security. However, we take reasonable steps to provide security by using a secure server protected with SSL (Secure Socket Layer) technology.
We may also share your personal information to comply with applicable laws and/or regulations or to otherwise protect our rights.

Data retention

This Site and English Understood may keep personal information and other data for an indefinite time period until consent to retain that information has been withdrawn. (This includes information regarding orders placed on this Site and information regarding your membership or subscriptions to our services.)

This retention of information may be used for our own records, to provide our service to you and to comply with relevant statutes and to comply with taxation requirements.

If you wish for us to remove your contact information, you can request this. However, please note that we cannot remove your contact information from our records if you have a subscription with this Site as we cannot provide our service to you without your contact information such as your email address.

Third party links

You may find links to third party websites in this Site.

We do not accept any responsibility or liability over your use of those third party websites as we cannot control those third party websites.

Please read their privacy policies for more information about how they use your personal data.


We may update or amend this policy at any time without any notification to you or any of our users.

Last updated

This Privacy Policy was last updated on Friday, 31 March, 2023.

Contact us

If you have any questions about our Privacy Policy, you can contact us.